Shipping Policy

Shipping Policy for PolaShop.store
Last Updated: June 2026

Thank you for shopping at PolaShop.store. This Shipping Policy explains how we process and deliver orders.

1. Order Processing

  • Orders are processed after confirmation by phone, email, or other available communication methods.
  • Processing times may vary depending on product availability and order volume.
  • Orders are generally processed within 1–3 business days after confirmation.

2. Delivery Time

Estimated delivery times may vary depending on your location and courier service availability.

Typical delivery times are:

  • Major cities: 2–7 business days
  • Remote areas: 3–10 business days

Delivery times are estimates and are not guaranteed.

3. Shipping Fees

  • Shipping fees, if applicable, will be displayed during checkout.
  • Promotional offers such as free shipping may be available for selected products or periods.

4. Cash on Delivery (COD)

  • We offer Cash on Delivery where available.
  • Customers are required to pay the full order amount upon delivery.
  • Please ensure someone is available to receive the package and complete payment.

5. Delivery Delays

Delivery delays may occur due to:

  • Weather conditions
  • Public holidays
  • Transportation issues
  • High order volume
  • Events beyond our reasonable control

PolaShop.store is not responsible for delays caused by third-party shipping providers.

6. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If incorrect or incomplete information is provided:

  • Delivery may be delayed.
  • Additional shipping charges may apply.
  • Orders may be canceled if delivery becomes impossible.

7. Order Tracking

When tracking information is available, customers may receive updates regarding the shipment status of their order.

8. Failed Delivery Attempts

If a delivery cannot be completed because:

  • The customer is unavailable,
  • The provided address is incorrect,
  • The order is refused without valid reason,

the shipment may be returned or canceled, and future orders may be restricted.

9. Damaged Packages

If your package arrives damaged:

  • Inspect the package before accepting delivery whenever possible.
  • Contact customer support as soon as possible.
  • Provide photos of the package and product to help us resolve the issue.

10. International Shipping

Shipping availability depends on the destination country and courier coverage. Delivery times and fees may vary for international orders.

11. Contact Us

For any shipping-related questions, please contact us through:

Website: PolaShop.store

By placing an order on PolaShop.store, you agree to this Shipping Policy.